Privacy Policy

Last updated: December 29, 2024

Welcome to TrendsCompetitions ("we", "our", "us", or "Company"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").

Quick Summary: We collect information to provide our dance competition platform, process video submissions, manage user accounts, and improve our services. We do not sell your personal information to third parties. You have control over your data and can request access, correction, or deletion at any time.

1. Information We Collect

1.1 Information You Provide to Us

1.2 Information We Collect Automatically

1.3 Information from Third Parties

2. How We Use Your Information

2.1 Primary Uses

2.2 Secondary Uses

3. Information Sharing and Disclosure

3.1 Public Content

When you submit content to our platform, including dance videos, comments, and profile information, this content may be publicly visible to other users. You control what information you choose to share publicly.

3.2 Service Providers

We work with trusted third-party service providers who help us operate our platform:

3.3 Legal Requirements

We may disclose your information when required by law, including:

3.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to the same privacy protections.

4. Data Security

We implement comprehensive security measures to protect your information:

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

Data Type Retention Period Notes
Account Information While account is active + 30 days Deleted upon account deletion request
Video Content Until you delete or account is closed You control your content
Analytics Data Up to 2 years Aggregated and anonymized
Log Files Up to 90 days For security and debugging
Payment Information As required by law Typically 7 years for tax purposes

6. Your Rights and Choices

6.1 Access and Control

You have the right to:

6.2 Communication Preferences

6.3 Exercising Your Rights

To exercise your rights, contact us at privacy@trendscompetitions.com. We will respond to your request within 30 days, unless additional time is required.

7. Account Deletion

We believe you should have complete control over your data. When you request account deletion, we perform a comprehensive removal of your personal information across all our systems.

7.1 How to Request Account Deletion

You can request account deletion through:

7.2 What Data We Delete

Upon approval of your deletion request, we permanently delete the following data:

Immediately Deleted:
Data Category Specific Data Storage Location
Authentication Login credentials, authentication tokens, password hashes Firebase Auth
Profile Information Display name, bio, profile photo, email, preferences Firestore Database
Video Content All uploaded videos and thumbnail images Cloudflare R2 CDN
Comments All comments you've made on videos Firestore Database
Votes All votes you've cast on submissions Firestore Database
Notifications Push notifications, in-app notifications, moderation notices Firestore Database
Challenge History Challenge participations, competition entries Firestore Database
Onboarding Data Tutorial progress, onboarding metrics Firestore Database
Share Analytics Content sharing history and analytics Firestore Database

7.3 Data Subject to Retention Period

Certain data may be retained for a limited period to maintain competition integrity:

30-Day Challenge Retention: If your video submission is part of an active or recently concluded challenge, it may be retained for up to 30 days after the challenge ends. This ensures fair competition, allows prize verification, and maintains leaderboard integrity. After this retention period, the data is automatically and permanently deleted.

7.4 Data We Anonymize (Not Delete)

For platform integrity and legal compliance, some data is anonymized rather than deleted:

7.5 Data We Cannot Delete

Certain data is controlled by third parties or required for legal compliance:

7.6 Deletion Timeline

Stage Timeline What Happens
Request Received Immediate Confirmation email sent to you
Admin Review Within 48 hours Request verified and processed
Immediate Deletion Upon approval Account, profile, and most data deleted
Challenge Retention Up to 30 days post-challenge Active challenge submissions retained, then deleted
Backup Purge Within 30 days Data removed from all backup systems

7.7 Deletion Confirmation

After your deletion request is processed, you will receive:

⚠️ Important: Account deletion is permanent and irreversible. Once your account is deleted, you cannot recover your videos, comments, votes, or any other data. If you wish to use TrendsCompetitions again, you will need to create a new account.

8. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will take steps to remove such information from our records.

For users between 13-18 years old, we recommend parental guidance and consent for using our platform.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place:

10. Cookies and Tracking Technologies

We use cookies and similar technologies to:

You can control cookie settings through your browser preferences, though disabling certain cookies may affect platform functionality.

11. Third-Party Services

Our platform may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external services. We encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

Your continued use of our Service after changes become effective constitutes acceptance of the updated policy.

13. Contact Information

For privacy-related inquiries, data requests, or concerns:

📧 Email: privacy@trendscompetitions.com

📧 General Contact: hello@trendscompetitions.com

🌍 Website: app.trendscompetitions.com

📍 Address: Harare, Zimbabwe

We are committed to addressing your privacy concerns promptly and transparently.